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May 31, 2019 9:44 AM

Boil Water Notice

Due to a failure within the communications of the water distribution system, the Texas Commission on Environmental Quality has required the City of Murphy/0430042 public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools, and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact Timothy L. Rogers, Public Services Director ((972) 468-4353), Wade Williams, Public Works Superintendent ((972) 468- 4376), or Scott Murray, Water Quality Technician ((972) 468-4355) at 206 N. Murphy Road, Murphy TX 75094. The location of the Boil Water Notice (BWN) exists north of FM544, west of N. Murphy Road and north of Betsy Lane. Staff has turned on additional pumps to ensure system pressures are adequate. Updates will be provided on the City of Murphy website.

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Latest Update:

June 1, 2019 11:29 AM

Boil Water Rescind Notice


On May 31, 2019, the Texas Commission on Environmental Quality (TCEQ) required our public water system City of Murphy, PWS ID 0430042 to issue a Boil Water Notice (BWN) to inform our customers that due to the presence of contaminants or an interruption in service, water from our system must be boiled prior to consumption.

Our system has taken the necessary corrective actions to restore adequate pressure, disinfectant levels, and/or bacteriological quality and has provided TCEQ with testing results that indicate that the water no longer requires boiling as of June 1, 2019.

If you have questions, contact Timothy L. Rogers, Public Services Director ((972) 468-4353), Wade Williams, Public Works Superintendent ((972) 468- 4376), or Scott Murray, Water Quality Technician ((972) 468-4355) at 206 N. Murphy Road, Murphy TX 75094.

If a customer wishes to reach TCEQ, they may call 512-239-4691.

Prior Updates

May 31, 2019 7:44 PM

City Of Murphy Alert: Portions of the City of Murphy remain under a Boil Water Notice until further notice. Below is an update on the situation:

• Water samples have been delivered to the lab at North Texas Municipal Water District. It takes approximately 24 hours to conduct appropriate testing to determine if contaminates are present. We
expect results back late tomorrow afternoon.
• The water system is pressurized and above the 20 psi threshold established by the State.
• Staff are flushing water lines this afternoon and will continue to do so into the early-evening.
• The maximum amount of time that any one area of the city was below 20 psi was two and one-half hours.
• Staff have tested the water at multiple locations and determined that the water possesses disinfectants that exceed state mandated levels.
• Notification of lifting of the water ban will occur through the same process as the initial notification (Website, FB, NextDoor, Rave Alert).